Clause guide

Transition Assistance Clause clause: meaning, risks, and what to negotiate

Requires a party to help transfer services, data, or operations when the contract ends.

What it means

Exit and handover are often where service contracts go wrong. Transition support can reduce disruption when moving to a new vendor or bringing work in-house.

Common risks

  • There may be no obligation to help after termination.
  • Support may be too limited or too expensive.
  • Critical data or know-how may not be transferred cleanly.

What to check before signing

  • What assistance must be provided on exit?
  • For how long must support continue?
  • What fees apply, if any?

Negotiation ideas

  • Define specific exit services and deliverables.
  • Set reasonable fees or include a fixed level of support.
  • Require timely handover of data, documentation, and access credentials.

Example clause

Upon expiration or termination, Provider shall provide reasonable transition assistance for up to sixty (60) days to support migration of the Services to Client or a replacement provider.

Frequently asked questions

What is transition assistance?

It is support provided at the end of a contract to help transfer services, systems, or data.

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